Are opportunities passing you by?
Are opportunities passing you by?

Emergency Care Assistant (ECA).
Supporting Paramedics to deliver high quality care

£16,053.48 rising to £18,813 on completion of probation, plus unsocial hours enhancement.

Trustwide positions are available throughout the South West.

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Emergency Care Assistants provide essential support to our team of qualified Paramedics to deliver high quality and effective clinical and personal care.

South Western Ambulance Service NHS Foundation Trust (SWASFT) is now seeking compassionate, caring and committed individuals to use advanced driving skills and provide support to our dedicated team of Paramedics attending accidents and sudden illnesses.

If you’re looking to make the most of your life skills in a challenging but extremely rewarding environment and are willing to work shifts, this could be the ideal opportunity for you. You will need a full, clean driving licence, including C1 category, a minimum of four GCSEs at grades A-C, including Maths, English and Science, or equivalent, or a functional skills certificate.

Previous clinical experience is not essential as successful candidates will receive clinical and driver training.

We look forward to welcoming you to our team.

Ken Wenman
Chief Executive

Ken Wenman signature
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The Role

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As an Emergency Care Assistant you will attend cases of accident and sudden illness and respond to urgent, special and planned patient transfer requests .You will use advanced driving skills under blue light and normal traffic conditions to respond to emergency and routine calls as required.

You will be required to assist a qualified practitioner to support the provision of high quality and effective clinical, personal, social and holistic care to patients.

Full salary of £18,813 per annum will be paid on completion of probationary period. During this period (3-6 months, subject to reviews) you will receive a reduced salary of £16,053.48 per annum. Upon successful completion of the 8 week training course and commencement on station, you will also receive unsocial in this role.

Would you be suited to this type of role?

The nature of this role often means the ECA will be assisting the qualified practitioner in dealing with life and death situations. You need to be compassionate, caring and committed.

You need to enjoy helping people whilst understanding their needs and treating them with dignity and respect. You need to be enthusiastic, reliable, self-disciplined and flexible.

  • Able to work the shift patterns as required, including unsocial hours and weekends?
  • Able to stay calm in pressurised and emotional situations. Able to handle sensitive situations assertively and tactfully?
  • Are you able to deal with blood?
  • Due to the emergency nature of the services provided by SWASFT, staff may be required in the interest of patient safety to work beyond their normal finishing time, are you prepared for this?
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Training

SWAST will provide you with both clinical and driver training, this training will provide you with all the essential skills training you need in order to commence employment as an Emergency Care Assistant.

Necessary qualifications

  • Full driving licence held for at least one year (a maximum of three points are permitted for some offences)
  • Driving licence must contain C1 category (driving vehicle over 3500kg).**
  • A minimum of two GCSE’s (or equivalent) at grades A-C, including English Language or Literature, and Maths, a Level 2 Functional Skills certificate or a Level 3 qualification in a health care related subject.

**C1 Driving Licence

The C1 licence application process consists of a medical examination conducted by your GP, you then have to sit a theory assessment and hazard perception test.

At this point you can then start your practical training. This is normally conducted over several days in a small lorry or very large van. We have a range of suppliers who we work alongside to deliver this training. You could contact these or make your own enquiries with other training providers. At the end of your training you will be required to sit a test similar to your car driving test at a DVSA driving test centre.

The test lasts about an hour and includes a reversing exercise and safety questions. More information on the test can be found on the DVSA website following the link below:

www.gov.uk/become-lorry-bus-driver

Costs vary depending upon the supplier and how many days of training you require, but you should budget around £1100 for the whole process.

Please note that to work for the ambulance service you do not currently need to undertake the driver CPC components of the test.

Download our C1 Training Flyer
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Application Process

1
Once you have filled in the online application form on the NHS Jobs website a shortlist will be created based on the information you have provided, against the essential requirements of the role.
2
If shortlisted, you will be emailed a link to our online Situational Judgement Test (SJT). This is a questionnaire which requires you to rate the effectiveness of a selection of responses to realistic work-related scenarios.
3
If successful at your SJT, you will complete an online driver risk assessment. This is performed by you entering your responses to a series of questions posed on a computer screen. Your responses will generate a driver risk profile which outlines your risk of collision and indicates your driving beliefs and behaviours.
4
Upon successful completion of your driver risk assessment, you will be contacted via email to book an assessment day.
5
On the assessment and interview day, you will complete a practical driving test, physical assessment and a face-to-face interview.

Basic Fitness and Manual Handling Test

6
After the successful completion of the assessments, you will be placed into a holding pool, where your preferred work locations will be logged. You will be offered a position when there are available vacancies and training course places.
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Career Progression

After three years as an Emergency Care Assistant with SWAST you will be eligible to apply for an internal progression route to Student Paramedic, to begin a distance learning programme for progression to qualified Paramedic status

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Locations

The South West is a beautiful and diverse part of the country, it is a great place to live and work.

South Western Ambulance Service NHS Foundation Trust provides accident and emergency services throughout the South West region: including Bath and North East Somerset, Bristol, Cornwall and the Isles of Scilly, Devon, Dorset, Gloucestershire and South Gloucestershire, Somerset, Swindon and Wiltshire.

Trustwide positions are available throughout the South West:

Cornwall Applicants

Devon Applicants

Somerset Applicants

Dorset Applicants

Gloucester Applicants

Bristol, North Somerset, South Gloucester Applicants

Wiltshire Applicants

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South Western Ambulance Service NHS Foundation Trust operational ambulance sites

Headquarters, Administrative Hub, Clinical Hubs

A
Trust Headquarters,
Unit 3/4,
Abbey Court,
Eagle Way,
Exeter,
Devon EX2 7HY
01392 261500

Map Key

Headquarters
Clinical Hubs / Admin Hub
Stations
HART bases
Air Ambulance bases
Areas covered by the South Western Ambulance Service

Our Ambulance Sites

Cornwal & Isles of Scilly
County Commander

Geoff Griffin

Deputy County Commander

Ashley Mann

Penzance
Hayle
Helston
Falmouth
Redruth
Truro
St. Mary’s (Isles of Scilly)
Newquay
St. Austell
Wadebridge
Bodmin
Camelford
Liskeard
Launceston
Saltash
Torpoint
Bude
South & West Devon
County Commander

Kev McSherry

Deputy County Commander

David Harper

Derriford
Tavistock
Ashburton
Totnes
Kingsbridge
Dartmouth
Brixham
Paignton
Torquay
Newton Abbot
Dawlish
North & East Devon
County Commander

Chris Turner

Deputy County Commander

Paul Shaddick

Holsworthy
Bideford
Okehamton
Exeter
Crediton
Barnstaple
Ilfracombe
South Molton
Tiverton
Cullompton
Exmouth
Sidmouth
Honiton
Axminster
Somerset
County Commander

Steve Boucher

Deputy County Commander

Jo Gadsden

Minehead
Taunton
Ilminster
Yeovil
Bridgwater
Burnham
Castle Cary
Glastonbury
Shepton Mallet
Frome

Dorset
County Commander

Nick Reynolds

Deputy County Commander

Ben Meeks (Acting)

Bridport
Weymouth
Dorchester
Sherborne
Wareham
Swanage
Blandford
Shaftesbury
Wimborne
Poole
Bournemouth
Christchurch
St Leonards
BNSSG
County Commander

Sarah Jenkins

Deputy County Commander

Dave Manners

Weston-Super-Mare
Churchill
Nailsea
Keynsham
Bristol
NBOC
Almondsbury
Soundwell
Yate

Wiltshire
County Commander

Paul Birkett-Wendes

Deputy County Commander

Jane Whichello

Paulton
Warminster
Salisbury
Bath
Trowbridge
Amesbury
Chippenham
Devizes
Malmesbury
Marlborough
Swindon
Gloucestershire
County Commander

Will Lee

Deputy County Commander

Steph Bonser

Dursley
Lydney
Stroud
Cirencester
Coleford
Cinderford
Gloucester South
Staverton
Tewkesbury
Moreton in Marsh

HART BASES

  • ASOC
    HART EXETER OPERATIONS MANAGER

    Chris Moakes

  • NBOC
    HART BRISTOL OPERATIONS MANAGER

    Greg Leeson

AIR BASES

  • Newquay
  • Exeter
  • Eaglescott
  • Henstridge
  • Filton
  • Melksham

CLINICAL HUBS

    Head of Clinical Hubs

    David Fletcher

    A - Trust Headquarters

    Abbey Court, Eagle Way, Exeter, Devon EX2 7HY

    Deputy Head of Clinical Hubs

    James Wenman

    B - St James Court

    Great Park Road, Almondsbury BS32 4QJ

    Deputy Head of Clinical Hubs

    Paul Greatorex

    C - St leonards -including UCS

    The Acorn Building, Ringwood Road, St Leonards, Dorset BH24 2RR